AES operates web servers from datacentres on the backbone of the internet around the world. Based in :
- London, England
- US West coast
- Hong Kong
Our Web servers can provide both local and Global access to your business applications licenced from AES. As part of our hosting package we can provide 24x7 maintenance with a typical uptime annually of 99.5% for your system, Generally our Tech staff are able to resolve most problems very quickly indeed.
As well as server maintenance we provide help-desk support for our products, so an email to our help line will generally have a resolution in a couple of hours from the ticket being acknowledged. We provide support on all our licensed products as part of an annual maintenance and support contract.
Working closely with our customers to understand their business processes allows AES to develop cost effective, creative solutions to fulfil their requirements. Our highly qualified, multi-disciplined team are able to develop innovative data based applications for clients around the world.