Recent Customer Reviews

The A-Z of what some of our customers think about us, our products, services, support and training.

great service, response, knowledge“I would like to take this opportunity to say that the customer service that you have given us and the speed in which you respond is fantastic. Thank you so much, I really appreciate your ongoing support, especially your IT knowledge and replying to me at this time on a Sunday.” – HR Resources Operations Manager (UK)
Expert, Friendly, Helpful“AES is expert within the arena of IT related to people/jobs management and helped us to find a solution to meet our needs. Taking us to other customers, we were able to get real feedback and ask pertinent questions before committing to working with AES. Joe is very approachable and helpful which in the end meant we got the AES Match Jobs Software as a Service, to create an internal jobs market for Manchester City Council. I definitely recommend Joe and AES and I would be happy to work with them again.” – IT Services Manager (UK)
Global, Ethical, Innovative.jpg“I met the AES team when they were first looking at developing business in China. I was impressed then, by the innovative approaches used by the company in developing Chinese websites.AES have always been at the leading edge of technologies in developing solutions for their customers, and the ethos of providing good, sound solutions rather than selling products, has driven AES over the years. AES have been our colleagues and friends for nearly 10 years. Their understanding of customer needs is second to none and I would have no hesitation in recommending AES to prospective clients, anywhere around the world.” – China Export Manager (UK, China)
speedy, partnering, quality“Over several years and for a range of business needs, I have found that employing Lesley and her AES team has lead to fast, high quality business solutions for my own company and for businesses that I partner with. Most recently AES implemented a purpose designed and configured CRM & Sampling system for my partner company – Apple Fragrances USA, based in New Jersey. This has enabled our team along with our external consultants to target the needs of their end customers, and to gain massive benefits in terms of management reporting on efficiency of staff, financial pipelines and hence business development. We have a number of other projects in the pipeline and Lesley’s team will be our first port of call for these. If you want personable and responsive staff and expert solutions working alongside your own IT team, then with AES, you can be assured of a 5 star service from a 5 star company.” – Company President (USA)
committed, reliable, delivering“We have worked with the team at AES Digital Solutions for more than 10 years, and they remain our first point of call for online systems. Most recently they developed and implemented our Volunteering System, which is a high priority for ourselves and is used by a number of departments within the council. AES put in the time to understand our needs and were able to deliver in a short time frame, accommodating all of our requirements, and are always available for ongoing support and advice. I recommend AES as partners who will help you to achieve your goals.” – Head of Adult Education Service (UK)
Perceptive, Consistand Right first time“I have been a client of Lesley and AES Digital Solutions for more than 20 years during my time with Marlow Foods, Sensient Technologies and more recently working in business development. The relationships have always been true partnerships, with Lesley developing a sound understanding of my business which has allowed AES to develop software that meets and exceeds business needs, without unrealistic costs.Customer service and help desk support has been excellent, which is why I come back project after project. Lesley has always been prepared to travel to any part of the world to install systems and train personnel, coping well with cultural and language challenges.AES has always been able to rise to each challenge and has developed both small projects and large suites of programs for me, which have always worked well, right from going live.” – Company President (UK, USA, Asia Pacific)
“I worked with Joe and Lesley on many occasions when I was at Sensient. I was one of two people responsible for overhauling how formula management worked. Working closely with Joe and Lesley in the US, over the phone and in the UK we were able to achieve exactly what we needed to keep the business moving ahead and profitable.” – Vice President of Research & Development (USA)
“As part of the large-scale and ongoing redesign of the Council’s services, a key component of delivering mobility in internal jobs for m people is a first class role matching system. This process is evolving and complex, and we need software that has a flexible matching capability. We also required a powerful data warehousing system, which would permit reporting on the progress of the project.We searched the UK for suitable systems, which could match our requirements and went through a specification process which resulted in only one supplier whose product matched our needs, and who were prepared to go the extra mile to work as partners with m people.” – m People (HR) Manager (UK)
“Thank you very much for coming all the way up here and making the training for the Match Jobs system so intuitive, flexible and enjoyable. We all really enjoyed it (and not just because you brought cakes.)” – Senior Human Resources Advisor (UK)
“Extremely knowledgeable with great integrity. Always willing to help and provide excellent solutions and services. I continue to be impressed with their business acumen, enthusiasm and general all round skills. I would not hesitate to work with AES again.” – Customer Services Manager (UK)
“Throughout our dealings with AES, Lesley Moody, Joe Telford and the AES team have been responsive, flexible and very helpful. We have no hesitation in recommending AES to any local authority that is considering this exciting and innovative approach.” – People and Talent Consultant (UK)
Short and sweet: “We started using AES back in 1998, and have used them regularly ever since. They are THE team for all things on the web.” – Managing Director (UK)
“I have used Joe and AES Digital Solutions on numerous occasions since 2006, and have found them to be extremely customer centric, keen to deliver and support their quality software which matches many of our business needs.The AES team provide first class support for users on a 24/7 basis and have developed strong relationships with our internal IT team and many, if not all our business unit managers.AES provide a wide range of services from their licensed software to bespoke system development and their approach of offering a one-stop shop for implementation, training and ongoing support, which has been crucial for us to maintain fast and efficient services to our customers. I can recommend them unreservedly.” – Business Analyst (UK)
With their headquarters located in London, Signature International develops, sells and lets exclusive residential and investment homes, villas and apartments in the Mediterranean.”We required a partner who could provide both a quality, content managed web marketing presence for our business, and also develop and integrate applications which would allow our staff on multiple locations to add and share data about our products.AES Digital Solutions, provided a one-stop shop, with fast turn-around and value for money. As well as developing systems that are 100% reliable, AES are always available to provide staff support and to make updates as required.Our experience with AES over the years confirm that their whole team is committed to delivering high quality products along with excellent customer support, confidentiality and loyalty. We thoroughly recommend them.” – Managing Director (UK and Turkey)
“From introduction through to date our relationship with AES has been an excellent business partnership. We have found them to be people centric software developers which is critical to the nature of our project. AES demonstrated their value as partners at the outset, contributing at the ideas stage with real enthusiasm.” – Head of Organisational Development (UK)
“Outstanding in designing and creating a system to manage the global intellectual property of the company, that would allow the transfer and sharing of information in a secure environment. Also excellent in handling the creation of a system in an environment, where we as users had difficulty designing what it was that we needed in an ever changing global function that would need regular inputs in regulations from various entities around the globe.Extremely patient and helpful in trying to get to the root of an issue and then working back to how we could then manage the issue. Joe and his team at AES were great to work with and had to completely understand our business and issues to create what we needed.They had to virtually become experts in very complex parts of our business and Joe in particular spent countless hours working to understand our needs as well as we did. I highly recommend the people the people at AES to anyone.” – Executive Vice President (USA)
“Lesley and her company, AES Digital Solutions, have been at the forefront of growing the Weddingsday digital brand over the past few years. As well as providing development, management, hosting and technical support for our website, they have recently produced our first ever mobile phone application.With the help of Lesley and AES, is now one of the top wedding destinations on the web, whilst the mobile app is already receiving positive feedback and a consistently high number of daily downloads.Over the past few years I have found Lesley and her team to be personable, responsive and I have particular admiration for the perfection Lesley demands on behalf of her customers. All in all, I would not hesitate to recommend Lesley and AES, to anyone who values expertise, dedication and customer service.” – Managing Director (UK)
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